Education
- High School Diploma, completed in January 2022 (Ontario)
- IT Support Course at the Chandler Vocational Training Center, completed in December 2024
Qualifications
- Bilingual in French and English (spoken and written)
- Customer service work experience
- Technical and technological skills
- Experience with Windows 7/8/8.1/10/11/WIN Server 2008/2012/2019/2022
- Microsoft Suite (Word, Excel, etc.)
- Microsoft Access
- Computer assembly and repair
- Networking knowledge
Employment History
- Technical Support Agent
February 2025 - May 2025
JOBEL, Electronic Logbook.
- IT Support Internship
October 2024 - November 2024
CISSS de la Gaspésie, Chandler Hospital
- IT Support Operator
August 2024 - September 2024, Summer job
CISSS de la Gaspésie, Chandler Hospital
- Customer Service Representative
February 2023 - Present, Full-time and Part-time
Couche-Tard, Chandler, QC
- Facilities and Janitorial Staff
February 2022 - December 2022, Full-time
Catholic School Board of Ottawa
- Merchandise Reception and Distribution
January 2021 - June 2021 and September 2021 - January 2022, Full-time COOP Internship
Convex Energy, Ottawa
- Customer Service Representative
March 2020 - September 2020, Part-time during studies
Loblaws, Ottawa
Personal Qualities
- Punctual
- Sense of responsibility
- Adaptability/Resilience
- Respectful
- Team player
- Quick learner
- Professional
- Self-taught
References
- Jenny Lyons (Convex Energy) - 613-818-2521
- France Deraiche (Couche-Tard) - 418-689-0792
- Guylain Bernier (CISSS Gaspésie) - 418-764-6715